Contact Us

If you have any questions about your order, products, shipping, or returns, we’re here to help. You can reach us directly using the details below or send us a message through the contact form on this page.

Business Details

Business name: alano one (Pty) ltd

Reg: 2015/005297/07 VAT: 4660308133

Based in: South Africa

Address:
87 Jupiter Road
Westville
Durban
3629
South Africa

Customer Support

Phone / WhatsApp: +27 81 706 9922

WhatsApp direct: Chat on WhatsApp

Email: support@alano.one

Support Hours

Monday to Friday: 9:00 – 17:00

South Africa Standard Time (SAST)

We aim to respond to most enquiries within 1–2 business days.

Send Us a Message

You can also contact us using the form below and we’ll get back to you as soon as possible.